Records and resources

Financial Records & Official Resources

When you need pension records, account room or documents for tax or planning, start here. Each item says where to look, what to save and what to watch for.

This page is a guide only: no sign-in, no forms, no calculations. Every link goes to an official page, and each item shows the date it was last checked. This site is free to use; third-party searches are not always free.

Two government accounts, kept apart

They are registered and signed in to separately. The CRA account does not show CPP records, and My Service Canada Account does not show tax records.

CRA account (My Account)

Tax matters: notices of assessment, tax slips, RRSP / TFSA / FHSA room, carryover amounts, HBP balance, authorized representatives.

Sign in with a Sign-In Partner (online banking), a CRA user ID and password, or a BC / Alberta provincial account.

Sign in or register for a CRA account

My Service Canada Account (MSCA)

CPP, OAS, EI and related programs: contribution records, pension estimates, applications and management.

Sign in with an Interac Sign-In Partner, GCKey, or a BC / Alberta provincial account; identity verification is needed when you first register.

Sign in or register for MSCA

Retirement income

CPP contribution record and pension estimate

Last checked 2026-10-14

See your year-by-year CPP contributions and a personal estimate of your pension.

CanadaMSCA sign-inFree
Key point: The estimate is not a final determination; the amount is set when you apply.
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Where to look
  • My Service Canada Account → Canada Pension Plan → "View my contributions" for the record and "View my benefit estimates" for the estimate.
What to check
  • Contributions by year (years with QPP contributions in Quebec are marked).
  • Pension estimates at different starting ages.
What to save
  • The contribution and estimate pages (print or save as PDF), with the date you viewed them.
What to watch for
  • If you only worked or lived in Quebec, live there now, or last lived there, MSCA does not show the statement; contact Retraite Québec.
  • If you dispute the record, request an official paper copy through MSCA.
Where to look
  • My Service Canada Account → Canada Pension Plan → "View my contributions" for the record and "View my benefit estimates" for the estimate.
What to check
  • Contributions by year (years with QPP contributions in Quebec are marked).
  • Pension estimates at different starting ages.
What to save
  • The contribution and estimate pages (print or save as PDF), with the date you viewed them.
What to watch for
  • If you only worked or lived in Quebec, live there now, or last lived there, MSCA does not show the statement; contact Retraite Québec.
  • If you dispute the record, request an official paper copy through MSCA.
#cpp

OAS eligibility, estimate and application

Last checked 2026-10-14

Eligibility rules, the estimator and your own account are three different places.

CanadaSign-in for some itemsFree
Key point: The maximum amount shown on the website is not the amount you personally will receive. Your amount depends on years of residence in Canada, the age you start and your income (part or all is recovered at higher incomes).
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Where to look
  • Eligibility: the Old Age Security "Do you qualify" page on canada.ca.
  • Estimate: the Old Age Security Benefits Estimator (no sign-in).
  • Applying, confirming automatic enrolment and managing payments: My Service Canada Account → Old Age Security.
What to check
  • Whether you qualify, an estimate by residence years and starting age, whether you were enrolled automatically, and the status of an application.
What to save
  • The estimate page with the assumptions used, and the application or enrolment confirmation in MSCA.
What to watch for
  • Fewer than 40 years of residence in Canada usually means a partial pension.
  • The income threshold for recovery changes each year; use the current official page.
Where to look
  • Eligibility: the Old Age Security "Do you qualify" page on canada.ca.
  • Estimate: the Old Age Security Benefits Estimator (no sign-in).
  • Applying, confirming automatic enrolment and managing payments: My Service Canada Account → Old Age Security.
What to check
  • Whether you qualify, an estimate by residence years and starting age, whether you were enrolled automatically, and the status of an application.
What to save
  • The estimate page with the assumptions used, and the application or enrolment confirmation in MSCA.
What to watch for
  • Fewer than 40 years of residence in Canada usually means a partial pension.
  • The income threshold for recovery changes each year; use the current official page.
#oas

Employer pensions and group plans

Last checked 2026-10-14

Employer pensions (DB / DC), group RRSPs and PRPPs are not in a government account.

CanadaRequest from the institutionFree
Key point: The plan administrator or your employer's HR provides the records; plans from earlier employers are easy to forget.
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Where to look
  • Current plan: your HR department or the pension plan administrator.
  • Locked-in accounts after leaving an employer (LIRA / LIF): the institution holding them.
What to check
  • The annual statement: plan type, accrued benefit or account balance, options at retirement, whether the pension is indexed.
  • The options letter when you leave an employer.
What to save
  • The latest annual statement, the plan booklet, and any options letter.
What to watch for
  • When changing employers, ask whether the old plan can be transferred and by when.
Where to look
  • Current plan: your HR department or the pension plan administrator.
  • Locked-in accounts after leaving an employer (LIRA / LIF): the institution holding them.
What to check
  • The annual statement: plan type, accrued benefit or account balance, options at retirement, whether the pension is indexed.
  • The options letter when you leave an employer.
What to save
  • The latest annual statement, the plan booklet, and any options letter.
What to watch for
  • When changing employers, ask whether the old plan can be transferred and by when.
#pension

Account room

RRSP contribution room

Last checked 2026-10-14

Check your room before contributing, and keep three numbers apart.

CanadaCRA account sign-inFree
Key point: The deduction limit, unused contributions (contributed but not yet deducted) and available contribution room are three different numbers. The last line of the RRSP statement on your notice of assessment is the available room.
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Where to look
  • The "RRSP Deduction Limit Statement" on your latest notice of assessment or reassessment.
  • CRA account → "View RRSP deduction limit and TFSA contribution room".
  • In some cases the CRA mails a Form T1028.
What to check
  • Next year's deduction limit, unused contributions and available room.
  • If you used the HBP or LLP, the minimum repayment for the year.
What to save
  • The RRSP statement page of your latest notice, or a dated screenshot from your CRA account.
What to watch for
  • The figures change with later assessments or reassessments.
  • A pension adjustment from an employer or group plan reduces the room.
  • Contributions more than $2,000 over the limit attract a monthly tax.
Where to look
  • The "RRSP Deduction Limit Statement" on your latest notice of assessment or reassessment.
  • CRA account → "View RRSP deduction limit and TFSA contribution room".
  • In some cases the CRA mails a Form T1028.
What to check
  • Next year's deduction limit, unused contributions and available room.
  • If you used the HBP or LLP, the minimum repayment for the year.
What to save
  • The RRSP statement page of your latest notice, or a dated screenshot from your CRA account.
What to watch for
  • The figures change with later assessments or reassessments.
  • A pension adjustment from an employer or group plan reduces the room.
  • Contributions more than $2,000 over the limit attract a monthly tax.
#rrsp

TFSA contribution room

Last checked 2026-10-14

Check the room before contributing to avoid an over-contribution.

CanadaCRA account sign-inFree
Key point: The TFSA room in your CRA account is not a live record; it depends on when each financial institution reports to the CRA. Before contributing, reconcile it with your own contribution and withdrawal records from every account.
Show details
Where to look
  • CRA account → "View RRSP deduction limit and TFSA contribution room"; with full access, "View detailed … TFSA".
  • Transaction records from each financial institution.
What to check
  • The room the CRA has on record as of the previous year, and the contributions and withdrawals reported by each institution.
What to save
  • The CRA TFSA room page (dated) plus each institution's annual transaction record.
What to watch for
  • This year's contributions and withdrawals usually appear in CRA records only next year; withdrawn amounts are added back to room the following year.
  • Over-contributions attract a monthly tax.
  • Room does not accumulate for years before you became a Canadian tax resident.
Where to look
  • CRA account → "View RRSP deduction limit and TFSA contribution room"; with full access, "View detailed … TFSA".
  • Transaction records from each financial institution.
What to check
  • The room the CRA has on record as of the previous year, and the contributions and withdrawals reported by each institution.
What to save
  • The CRA TFSA room page (dated) plus each institution's annual transaction record.
What to watch for
  • This year's contributions and withdrawals usually appear in CRA records only next year; withdrawn amounts are added back to room the following year.
  • Over-contributions attract a monthly tax.
  • Room does not accumulate for years before you became a Canadian tax resident.
#tfsa

FHSA room and records

Last checked 2026-10-14

Participation room and deductible amounts for a First Home Savings Account.

CanadaCRA account sign-inFree
Key point: Schedule 15 must be filed with the return for the year you opened the account, even with no contributions. If returns since opening have not all been assessed, the room the CRA shows may not be accurate.
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Where to look
  • The "FHSA participation room statement" on your latest notice of assessment or reassessment, or Form T1028.
  • CRA account → Savings and pension plans → "View FHSA details".
What to check
  • Next year's participation room and unused contributions that can be deducted in a future year.
What to save
  • The FHSA statement on your notice, and Schedule 15 for the opening year and each year after.
What to watch for
  • The lifetime deduction limit is $40,000; annual room follows the CRA rules for the year.
Where to look
  • The "FHSA participation room statement" on your latest notice of assessment or reassessment, or Form T1028.
  • CRA account → Savings and pension plans → "View FHSA details".
What to check
  • Next year's participation room and unused contributions that can be deducted in a future year.
What to save
  • The FHSA statement on your notice, and Schedule 15 for the opening year and each year after.
What to watch for
  • The lifetime deduction limit is $40,000; annual room follows the CRA rules for the year.
#fhsa

Carryover amounts and HBP repayments

Last checked 2026-10-14

Capital-loss carryforwards, unclaimed donations and the HBP balance each come from a different place.

CanadaSign-in for some itemsFree
Key point: The CRA does not necessarily have a complete record of donations you have not reported or claimed. Check the receipts, past returns and your accountant's records as well.
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Where to look
  • Net capital losses: the notice of assessment (unapplied net capital losses) and CRA account → "View carryover amounts".
  • HBP: the HBP statement of account sent with each notice of assessment; CRA account → "View Home Buyers' Plan and Lifelong Learning Plan"; or Form T1028.
  • Donations: official donation receipts and the donations schedule in past returns.
What to check
  • Net capital losses: carried forward indefinitely, or back three years.
  • The remaining HBP balance and next year's minimum repayment.
  • Unclaimed donations: generally carried forward up to five years.
What to save
  • The full latest notice of assessment, donation receipts by year, and PDFs of past returns.
What to watch for
  • Losses from different years are adjusted to the current inclusion rate before use.
  • An HBP repayment that is missed is added to income for that year.
Where to look
  • Net capital losses: the notice of assessment (unapplied net capital losses) and CRA account → "View carryover amounts".
  • HBP: the HBP statement of account sent with each notice of assessment; CRA account → "View Home Buyers' Plan and Lifelong Learning Plan"; or Form T1028.
  • Donations: official donation receipts and the donations schedule in past returns.
What to check
  • Net capital losses: carried forward indefinitely, or back three years.
  • The remaining HBP balance and next year's minimum repayment.
  • Unclaimed donations: generally carried forward up to five years.
What to save
  • The full latest notice of assessment, donation receipts by year, and PDFs of past returns.
What to watch for
  • Losses from different years are adjusted to the current inclusion rate before use.
  • An HBP repayment that is missed is added to income for that year.
#carryovers

Tax records

CRA account: registering and signing in

Last checked 2026-10-14

Most tax records are here; register first if you do not have an account.

CanadaNo sign-in neededFree
Key point: Identity verification is needed after registering before everything is visible; until then only some items show.
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Where to look
  • canada.ca → "Sign in to your CRA account" → Individual.
  • Sign in with a Sign-In Partner (online banking), a CRA user ID and password, or a BC / Alberta provincial account.
What to check
  • Notices of assessment, tax slips, RRSP / TFSA room, HBP, carryover amounts, benefits and refunds, authorized representatives.
What to save
  • Nothing from the account itself; save the documents you download from it, with the date.
What to watch for
  • Do not use a Sign-In Partner or autofill on a shared device.
  • The CRA does not ask for your password or security codes by text message or email link.
Where to look
  • canada.ca → "Sign in to your CRA account" → Individual.
  • Sign in with a Sign-In Partner (online banking), a CRA user ID and password, or a BC / Alberta provincial account.
What to check
  • Notices of assessment, tax slips, RRSP / TFSA room, HBP, carryover amounts, benefits and refunds, authorized representatives.
What to save
  • Nothing from the account itself; save the documents you download from it, with the date.
What to watch for
  • Do not use a Sign-In Partner or autofill on a shared device.
  • The CRA does not ask for your password or security codes by text message or email link.
#craAccount

Authorizing or cancelling a tax representative

Last checked 2026-10-14

Let your accountant or another representative see and deal with your tax records online.

CanadaCRA account sign-inFree
Key point: You add the representative in your own CRA account, or confirm a request the representative has made. Represent a Client is the representative's portal, not where you sign in. Check who the representative is and what access you are giving; never share your password or security codes.
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Where to look
  • CRA account → Profile → Authorized representative(s) → Add.
  • Or, after the representative submits a request through Represent a Client, go to Profile → "Confirm pending authorizations" to confirm or deny it.
What to check
  • The representative's RepID or business number, the level of access, the tax years and accounts covered, and any expiry date.
What to save
  • The confirmation page; tell your accountant the date and level you authorized.
What to watch for
  • If you cannot do it online, Form AUT-01 can be mailed, but it gives offline access only.
  • Cancelling works the same way, from the representative list in your CRA account.
Where to look
  • CRA account → Profile → Authorized representative(s) → Add.
  • Or, after the representative submits a request through Represent a Client, go to Profile → "Confirm pending authorizations" to confirm or deny it.
What to check
  • The representative's RepID or business number, the level of access, the tax years and accounts covered, and any expiry date.
What to save
  • The confirmation page; tell your accountant the date and level you authorized.
What to watch for
  • If you cannot do it online, Form AUT-01 can be mailed, but it gives offline access only.
  • Cancelling works the same way, from the representative list in your CRA account.
#representative

Notices of assessment and reassessment (NOA / NOR)

Last checked 2026-10-14

The summary of your return, and the source of your room and carryover figures.

CanadaCRA account sign-inFree
Key point: If you disagree with a notice, you have 90 days from its date to file a formal objection.
Show details
Where to look
  • CRA account → Individual → "Tax returns" or "Mail" → select the NOA / NOR you need.
  • A paper copy has to be requested by phone.
What to check
  • The assessment for the year, refund or balance owing, NETFILE access code, the RRSP statement, and the HBP / LLP and FHSA statements.
What to save
  • PDFs of every NOA / NOR for recent years; lenders, immigration and accountants ask for them.
What to watch for
  • After a reassessment, the latest notice is the one that counts.
  • A proof of income statement is a separate document.
Where to look
  • CRA account → Individual → "Tax returns" or "Mail" → select the NOA / NOR you need.
  • A paper copy has to be requested by phone.
What to check
  • The assessment for the year, refund or balance owing, NETFILE access code, the RRSP statement, and the HBP / LLP and FHSA statements.
What to save
  • PDFs of every NOA / NOR for recent years; lenders, immigration and accountants ask for them.
What to watch for
  • After a reassessment, the latest notice is the one that counts.
  • A proof of income statement is a separate document.
#noa

T4, T5, T3 and other tax slips

Last checked 2026-10-14

Gather every slip before filing, and know who to ask for a missing one.

CanadaSign-in for some itemsFree
Key point: Slips are prepared by the issuer (employer, financial institution, trust). Most arrive by the end of February; T3 and T5013 slips may come by late March, and receipts for early-year RRSP contributions by May.
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Where to look
  • The issuer's online account or mailed copy.
  • Once the issuer has filed with the CRA, the slip also appears under "View tax information slips" in your CRA account (full access required).
What to check
  • T4 (employment), T4A, T5 (interest and dividends), T3 (trust and fund distributions), T5008 (securities transactions), RRSP / FHSA receipts and others.
What to save
  • PDFs of all slips for each year, filed by year.
What to watch for
  • Ask the issuer first for a missing slip.
  • Slips in the CRA account depend on the issuer's filing and may appear later than the mailed copy.
Where to look
  • The issuer's online account or mailed copy.
  • Once the issuer has filed with the CRA, the slip also appears under "View tax information slips" in your CRA account (full access required).
What to check
  • T4 (employment), T4A, T5 (interest and dividends), T3 (trust and fund distributions), T5008 (securities transactions), RRSP / FHSA receipts and others.
What to save
  • PDFs of all slips for each year, filed by year.
What to watch for
  • Ask the issuer first for a missing slip.
  • Slips in the CRA account depend on the issuer's filing and may appear later than the mailed copy.
#slips

Investment and loan records

Investment cost records and the T5008

Last checked 2026-10-14

Before selling an investment you need its cost: the adjusted cost base (ACB).

CanadaRequest from the institutionMay carry a fee
Key point: The cost or book value in box 20 of a T5008 does not necessarily equal the adjusted cost base (ACB) needed for your return; reconcile it with the complete transaction history.
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Where to look
  • Trade confirmations and annual statements from the broker or fund company.
  • T5008: mailed by the issuer, or among the slips in your CRA account.
  • Purchases from years ago: request historical statements from the institution.
What to check
  • The date, quantity, price and fees of every purchase.
  • Reinvested distributions (which raise the cost) and return of capital from funds (which lowers it).
  • The same security held in several accounts: the ACB is calculated across identical properties together.
What to save
  • Transaction and distribution records by year, organised into one cost table per security.
  • For purchases in a foreign currency, the conversion at the exchange rate on the trade date.
What to watch for
  • Book cost is often reset after a transfer between institutions, an account merger or a systems change.
  • For securities held before immigrating, the Canadian cost usually starts at the fair market value on the day you became a tax resident; your accountant confirms this.
Where to look
  • Trade confirmations and annual statements from the broker or fund company.
  • T5008: mailed by the issuer, or among the slips in your CRA account.
  • Purchases from years ago: request historical statements from the institution.
What to check
  • The date, quantity, price and fees of every purchase.
  • Reinvested distributions (which raise the cost) and return of capital from funds (which lowers it).
  • The same security held in several accounts: the ACB is calculated across identical properties together.
What to save
  • Transaction and distribution records by year, organised into one cost table per security.
  • For purchases in a foreign currency, the conversion at the exchange rate on the trade date.
What to watch for
  • Book cost is often reset after a transfer between institutions, an account merger or a systems change.
  • For securities held before immigrating, the Canadian cost usually starts at the fair market value on the day you became a tax resident; your accountant confirms this.
#acb

Investment account and loan statements

Last checked 2026-10-14

Institution documents that planning and tax both need: who to ask and which fields matter.

CanadaRequest from the institutionFree
Key point: Statements differ from one institution to another; say which date and which columns you need when you ask.
Show details
Where to look
  • The online account or client service of each bank, broker, fund company or lender.
What to check
  • Investments: closing market value, book cost, holdings, income and fees for the year (fund MERs, advisory fees).
  • Loans: balance, rate, remaining amortization, renewal date, prepayment terms.
  • A federally regulated lender must send a renewal statement at least 21 days before the term ends.
What to save
  • Year-end statements, the annual mortgage statement or the renewal notice.
What to watch for
  • You do not have to renew with your current lender; start comparing a few months before the term ends.
Where to look
  • The online account or client service of each bank, broker, fund company or lender.
What to check
  • Investments: closing market value, book cost, holdings, income and fees for the year (fund MERs, advisory fees).
  • Loans: balance, rate, remaining amortization, renewal date, prepayment terms.
  • A federally regulated lender must send a renewal statement at least 21 days before the term ends.
What to save
  • Year-end statements, the annual mortgage statement or the renewal notice.
What to watch for
  • You do not have to renew with your current lender; start comparing a few months before the term ends.
#statements

Verifying professionals

Verifying credentials, registration and licences

Last checked 2026-10-14

A credential, a securities registration and an insurance licence are three different things, checked in three different places.

Canada / BCNo sign-in neededFree
Key point: A CFP® or similar credential is not an investment-management or insurance licence. CIRO's AdvisorReport does not cover every category (for example, individuals registered only under the Mutual Fund Dealer category); use the CSA National Registration Search for those.
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What to save
  • The search result page, with the date.
What to watch for
  • Registration or a licence does not mean a product suits you.
  • If a result is unclear, contact the relevant regulator.
What to save
  • The search result page, with the date.
What to watch for
  • Registration or a licence does not mean a product suits you.
  • If a result is unclear, contact the relevant regulator.
#verify

An educational guide, not personal advice. ← Tools